Airport Cancellation & Refund Policies

A Coruña, Spain

Conditions

Subject to provider terms. Generally non-refundable within 24 hours of the scheduled service; refunds considered if service is cancelled by provider or if flight is cancelled and evidence is provided.

Aalborg, Denmark

Conditions

Full refund available if cancelled at least 24 hours before scheduled flight; no refund for no-shows or cancellations within 24 hours unless provider specifies otherwise.

Aberdeen, United Kingdom

Conditions

Full refund available if cancelled at least 24 hours before the booked time; non-refundable within 24 hours of the booking start. Refunds subject to operator administrative processing.

Abu Dhabi, United Arab Emirates

Conditions

Full refund if cancelled at least 24 hours prior to the booked time; outside this window refunds at provider discretion or vouchers offered.

Izmir, Turkey

Cancellation window

4h before departure

Conditions

Free cancellation up to 4 hours before departure. Non-refundable after that.

Madrid, Spain

Conditions

Full refund if cancelled at least 24 hours before the booked date/time. No refund for no-shows or cancellations within 24 hours unless otherwise stated by the supplier.

Preveza / Lefkada, Greece

Conditions

No public FastTrack product available; refunds are not applicable. If priority services were provided by an airline or tour operator, refer to their terms.

Alghero, Italy

Conditions

Full refund available if cancellation is requested at least 24 hours before the booked time. No refund for missed or unused FastTrack within 24 hours of the booking unless FastTrack was unavailable at the checkpoint and documented by airport staff.

Alicante / Elche, Spain

Conditions

Full refund available if cancelled at least 24 hours before the scheduled service time. No refunds within 24 hours of the booked time except for documented airport closure or provider cancellation. See provider T&Cs for exceptions.

Memmingen, Germany

Conditions

Full refund if cancelled at least 24 hours before travel. No refund for same-day cancellations.

Amsterdam, Netherlands

Conditions

Full refund if cancelled at least 48 hours before travel. 50% refund for cancellations within 48 hours but before midnight the day before.

Ancona / Falconara Marittima, Italy

Conditions

Full refund if cancelled at least 24 hours before travel. No refund for same-day cancellations.

Aswan, Egypt

Conditions

Non-refundable except when the airline cancels the flight or the airport closes; partial refunds considered if cancellation is confirmed at least 24 hours before scheduled departure.

Athens, Greece

Conditions

Full refund available up to 24 hours before the service start time; non‑refundable within 24 hours unless cancellation due to airport closure or other operational disruption confirmed by the airport.

Barcelona, Spain

Conditions

Full refund if cancelled at least 24 hours before the scheduled FastTrack time. Non-refundable within 24 hours of service or for no-shows. Refunds subject to operator terms in booking confirmation.

Bari, Italy

Conditions

Non-refundable under standard terms. Some providers may allow rescheduling or credit if requested at least 24 hours before the scheduled service and subject to availability — check the vendor terms at purchase.

Beauvais (serves Paris), France

Conditions

Generally non-refundable. Refunds or date changes may be considered only in cases where the airport permanently closes the FastTrack lane for the entire booked time or the airline cancels the flight — contact FastTrack support with proof.

Belfast, United Kingdom

Conditions

Generally non-refundable. Refunds or reschedules may be offered if the service is cancelled by the provider or if the passenger's flight is cancelled; terms on the booking confirmation apply.

Belgrade, Serbia

Conditions

Full refund if cancelled at least 24 hours before the start time. No refund within 24 hours of the booked time unless the provider cancels the service. Subject to provider terms.

Bergen, Norway

Conditions

Full refund if cancelled at least 24 hours before the scheduled service; no refund within 24 hours of the booked time unless the operator cancels.

Berlin, Germany

Conditions

Full refund available if cancelled at least 24 hours before the scheduled service time. No refund for no-shows or cancellations within 24 hours of service. Refunds subject to provider processing times.

Bilbao, Spain

Conditions

Standard bookings are non-refundable. Refunds or changes may be allowed only in case of airport/operator service cancellation or significant schedule change — see vendor terms for details.

Billund, Denmark

Conditions

Vouchers are non-refundable. Exchanges or date changes may be allowed subject to availability and a fee if requested at least 24 hours before the booked time.

Birmingham, United Kingdom

Conditions

Non-refundable except in cases where the service is unavailable due to airport closure or operational cancellation; contact FastTrack support for exceptions with proof of disruption.

Bodø, Norway

Conditions

If FastTrack product is made available and sold for specific time slots, refunds depend on the vendor policy. For any purchased product, cancellations more than 24 hours before the booked slot may be eligible for refund subject to the vendor's terms.

Bordeaux, France

Conditions

No refund for missed use due to late arrival or queueing. Refunds considered only if the airport cancels FastTrack service for the purchased time or in case of verified airline cancellation; see provider terms for full details.

Alexandria, Egypt

Conditions

Non-refundable under normal circumstances. Refunds only issued if the FastTrack provider or airport cancels service or if the passenger's flight is cancelled and proof is provided; discretionary refunds for significant operator faults.

Boston, United States

Conditions

Bookings are non-refundable except where the service is cancelled by the provider or due to confirmed airport closures; please contact support with proof of cancellation for exceptional reviews.

Bournemouth, United Kingdom

Conditions

Non-refundable except where the FastTrack product is cancelled by the provider or if the airport/operator closes the FastTrack lane for the booked time. Check seller terms for time-limited refund exceptions.

Brest, France

Conditions

Full refund available if cancelled at least 24 hours before the booked date. No refund for same-day cancellations or no-shows unless cancelled for airport operational reasons.

Brindisi, Italy

Conditions

Purchases are non-refundable except where FastTrack product is not provided by the airport; in such cases a refund may be issued per vendor terms.

Bristol, United Kingdom

Conditions

Full refund available if cancelled at least 24 hours before the booked date/time. Non-refundable if cancelled within 24 hours of the service or if the passenger fails to arrive at the FastTrack lane at the booked time. Provider-specific policies may vary; check your booking confirmation.

Brussels, Belgium

Conditions

Standard purchases are non-refundable. Refunds or rebookings may be allowed in exceptional cases (airport closure, prolonged security shutdown) — see provider terms for details.

Charleroi, Belgium

Conditions

No general refunds. Refunds considered only if FastTrack was unavailable due to documented airport closure or formal service suspension; proof required and subject to provider/airport discretion.

Budapest, Hungary

Conditions

Generally non‑refundable. Full refunds considered only if the FastTrack lane is unavailable due to airport operational reasons or if the flight is cancelled; evidence may be required. Check the vendor's terms at time of purchase.

Cagliari, Italy

Conditions

Full refund available if cancelled at least 24 hours before the booked date/time. No refund for cancellations within 24 hours of the booked slot or for no-shows.

Cairo, Egypt

Conditions

Full refund available up to 24 hours before the booked time. After that window purchases are non-refundable unless the provider cancels the service. Subject to proof of booking and provider terms.

Calgary, Canada

Conditions

Full refund available up to 24 hours before the booked date. Within 24 hours of the booked service or for no-shows, tickets are non-refundable. Refunds are processed to the original payment method within 7–14 business days.

Montevideo, Uruguay

Conditions

Bookings are generally non-refundable and non-transferable once issued. Refunds or rebookings may be considered only if the FastTrack operator cancels the service or in exceptional circumstances (for example, documented airport closure). If FastTrack is unavailable on the day due to operator staffing or operational reasons, the operator may offer a refund or alternate timeslot—contact customer support with your booking reference for assistance.

Catania, Italy

Conditions

Non-refundable in most cases. Refunds only issued if service is cancelled by the provider or the airport and cannot be reasonably replaced; exceptions subject to the vendor's terms.

Chania, Greece

Conditions

Most FastTrack bookings are non-refundable. Partial refunds or changes may be available only if cancelled 24+ hours before the booked date or if the operator cancels or cannot deliver the service. Check the supplier's terms at purchase.

Chiang Mai, Thailand

Cancellation window

4h before departure

Conditions

Free cancellation up to 4 hours before departure. Non-refundable after that.

Derry, United Kingdom

Conditions

Full refund if cancelled at least 24 hours before travel. No refund for same-day cancellations.

Cologne and Bonn, Germany

Conditions

Bookings are non-refundable except in exceptional circumstances (airport closure, service unavailable) or where local consumer law requires. Contact customer support within 24 hours of the scheduled service for review.

Copenhagen, Denmark

Conditions

Full refund available up to 24 hours before the service start time. No refund for no-shows, late arrivals, or if lane is temporarily closed. Subject to vendor terms.

Funchal, Portugal

Conditions

Full refund permitted up to 24 hours before the booked date/time. Non-refundable or partial refunds may apply if cancelled within 24 hours of the booked time or if passenger fails to attend. Refunds subject to provider terms.

Dortmund, Germany

Conditions

Full refund is generally available if cancelled more than 24 hours before the booked service start. Within 24 hours the service is normally non‑refundable unless the operator is unable to provide the FastTrack lane (for example, lane closed or not staffed) — in that case you may be eligible for a refund or voucher. Check the provider's booking terms for any additional exceptions.

Dubai, United Arab Emirates

Conditions

Full refund available if cancellation is made at least 24 hours before the scheduled service time. No refund for no-shows or cancellations within 24 hours unless the service is unavailable due to airport operational changes, in which case a full refund will be issued.

Dublin, Ireland

Conditions

Full refund if cancelled more than 24 hours before travel. Rescheduling available for weather-related cancellations.

Düsseldorf, Germany

Cancellation window

4h before departure

Conditions

No standard refunds. Refunds or reissues only considered if the airport closes the designated priority lane or the operator cancels the service. Contact FastTrack customer support with evidence of service outage within 24 hours of the scheduled use.

Castle Donington (serves Nottingham / Derby / Leicester), United Kingdom

Conditions

FastTrack purchases are generally non-refundable. Refunds may be issued if the airport cancels the FastTrack service or if the service is not made available as described. Requests for refunds must follow the seller's terms and be supported by proof of purchase.

Edinburgh, United Kingdom

Conditions

Tickets are non-refundable except where required by local consumer law or where FastTrack is cancelled by the airport operator. If FastTrack is unavailable due to operational reasons a refund or alternative will be offered; contact FastTrack customer service with booking reference.

Eindhoven, Netherlands

Conditions

Purchases are generally non‑refundable. Some flexibility may be permitted if cancelled at least 24 hours before the service start time — check the booking terms for specific conditions. Changes may be allowed subject to availability.

El Alamein, Egypt

Cancellation window

4h before departure

Conditions

Free cancellation up to 4 hours before departure. Non-refundable after that.

Mulhouse / Basel / Freiburg, France

Conditions

Typically non-refundable. Refunds or changes only available if the airport or operator cancels the FastTrack product or if otherwise stated at point of purchase. Check supplier terms for exceptions (e.g., airport closures).

Faro, Portugal

Conditions

Refund terms are set by the FastTrack provider at booking time — treat bookings as non-refundable unless your booking confirmation states otherwise. Refunds are generally considered if the airport or operator cancels the service.

Florence, Italy

Conditions

No standard refunds. Refunds or partial compensation may be provided only if FastTrack is unavailable at the time of use (e.g. lane closed) and only after verification with customer service and presentation of booking reference.

Porto, Portugal

Conditions

Full refund if the operator cancels the FastTrack service at least 24 hours before scheduled departure. No refund for passenger no-shows or late arrivals. If the FastTrack lane is unavailable on the travel day due to operational reasons, the operator will offer a full refund or a credit/rebooking option per their terms.

Zagreb, Croatia

Cancellation window

24h before departure

Refund timeframe

Refund processing times vary by provider and payment method; typical timelines range from a few business days to two weeks.

Conditions

Cancellation and refund terms are set by the FastTrack provider you book with. Many providers allow free cancellation up to 24 hours before the scheduled service, with reduced or no refund for later cancellations.

Verified

12 Aug 2026

Frankfurt am Main, Germany

Conditions

Full refund if cancelled at least 24 hours before the scheduled FastTrack time. After this window, bookings are non-refundable. Refunds subject to provider terms and proof of purchase.

Hahn (Lautzenhausen), Germany

Conditions

Full refund offered if cancelled at least 24 hours before the scheduled FastTrack use time. No refund for cancellations within 24 hours or for no-shows; refunds subject to the operator's final terms.

Puerto del Rosario, Spain

Conditions

Refunds available if cancelled at least 24 hours before the scheduled flight time. No refund for no-shows, late arrivals, or if service is not used. Provider-specific terms may apply.

Pisa, Italy

Conditions

Refunds are granted only if FastTrack cannot be provided due to documented airport closure of the FastTrack lane or flight cancellations. Claims must be submitted with evidence within 7 days. Provider-specific policies may vary.

London, United Kingdom

Conditions

Refunds available up to 24 hours before the scheduled time of use subject to provider terms. Non-refundable within 24 hours or for no-shows. Refunds are processed according to the payment method and provider rules.

Gdańsk, Poland

Conditions

Full refund available if cancelled at least 24 hours before the scheduled FastTrack start time. Bookings cancelled within 24 hours of the service are non‑refundable. Refunds subject to operator verification.

Genoa, Italy

Conditions

Generally non-refundable; partial refunds or credits may be issued only if the airport or provider cancels the FastTrack service in advance. Check provider terms at time of purchase.

Glasgow, United Kingdom

Conditions

Bookings are generally non-refundable. Refunds or exchanges may be offered only if the service is not provided by the airport (e.g. lane closed) or in exceptional operational circumstances; contact provider within 14 days with booking reference. Policies vary by reseller — check terms at purchase.

Gothenburg, Sweden

Conditions

Refunds are not normally offered. Refunds or credits may be provided if the FastTrack service is not available at the time of your booking due to airport closure or lane closure; evidence and provider approval required. See full terms and conditions at time of purchase.

Las Palmas de Gran Canaria, Spain

Conditions

No refund for missed flights or late arrival. Refunds made only if the FastTrack service is unavailable due to airport closure or confirmed cancellation of the FastTrack service by the operator; supporting documentation may be required. See full terms and conditions at time of booking.

Guilin, China

Cancellation window

4h before departure

Conditions

Free cancellation up to 4 hours before departure. Non-refundable after that.

Hamburg, Germany

Conditions

Full refund if cancelled at least 24 hours before scheduled service. No refund for missed services due to late arrival, flight delays, or lane closure. Refunds subject to vendor processing times.

Hannover, Germany

Conditions

Most FastTrack bookings are non-refundable. Refunds or changes may be considered only in case of documented airport closure or service cancellation by the provider; check the seller’s terms for exceptions.

Las Vegas, United States

Conditions

Refunds are not generally available. In exceptional cases (airport or operator cancellation, documented schedule disruption) partial or full refund may be issued at the operator's discretion; contact FastTrack support within 14 days.

Helsinki, Finland

Conditions

Most bookings are non‑refundable or refundable only up to 24 hours before the scheduled flight; check the vendor's terms for exact conditions. Refunds may be offered if the service is cancelled by the provider or if the lane is unavailable for the booked time.

Heraklion, Greece

Conditions

Non‑refundable; changes permitted up to 24 hours before the scheduled departure time subject to availability. Refunds may be considered for airport closure or official flight cancellations — proof required.

Hurghada, Egypt

Conditions

Full refund available if cancelled more than 24 hours before the scheduled flight departure. No refund within 24 hours of departure unless the provider cancels the service.

Ibiza, Spain

Conditions

Refunds are subject to the supplier’s terms. Generally non-refundable; exceptions may apply for airport closures, cancellations or material provider failure — contact the vendor with proof of disruption within the stated claims window.

Innsbruck, Austria

Conditions

Tickets are non-refundable except in the event the airport closes or the FastTrack service is unavailable. Refunds or rebookings are handled case-by-case and require proof of service disruption. Check the supplier’s T&Cs at purchase.

Corfu (Kerkyra), Greece

Conditions

Refunds are only provided if the FastTrack lane is officially closed by the airport or the service provider cancels. Otherwise purchases are non-refundable; check vendor terms for exceptions and force majeure provisions.

Tashkent, Uzbekistan

Conditions

Full refund if service is cancelled by the provider, or if airport closes. Partial or no refund for customer no-shows; requests for refunds must be made within 7 days with proof. Refunds subject to operator terms.

Istanbul, Turkey

Cancellation window

4h before departure

Conditions

Free cancellation up to 4 hours before departure. Non-refundable after that.

Krakow, Poland

Conditions

Full refund available if cancelled at least 24 hours before the scheduled departure. No refund for no-shows, late arrivals, or if the FastTrack lane is closed due to operational reasons. Refunds subject to provider terms.

Lima, Peru

Conditions

Full refunds available up to 24 hours before the booked service. No refund for no-shows or cancellations within 24 hours of the service. Refunds subject to supplier terms.

Dar es Salaam, Tanzania

Cancellation window

4h before departure

Conditions

Free cancellation up to 4 hours before departure. Non-refundable after that.

Katowice, Poland

Conditions

Most FastTrack products are non‑refundable. Refunds or changes may be considered only if the service is cancelled by the provider or airport; check your booking confirmation for supplier-specific terms (some partners allow refunds up to 24–48 hours before the booked time).

Kavala, Greece

Conditions

Refunds considered if cancelled at least 24 hours before the booked slot. No refund for missed or late arrivals to the FastTrack lane or for airport/operator closures after purchase. See booking terms for exceptions.

Argostoli, Greece

Conditions

Generally non‑refundable. Refunds considered only if the airport cancels the FastTrack service or in exceptional operational circumstances; requests must be submitted with proof at least 24 hours prior to scheduled departure for discretionary refunds.

Reykjavík, Iceland

Conditions

Refunds/exchanges are subject to provider terms. Typically non-refundable within 24 hours of the booked service; requests prior to 24 hours may be eligible for refund or rebooking subject to an administrative fee. Check your booking confirmation for exact provider policy.

Jeddah, Saudi Arabia

Conditions

Standard products are non-refundable. Full refunds may be provided if the FastTrack service is unavailable or cancelled by the provider; proof of non-availability required. Check provider terms for exceptions during official airport closures or force majeure.

Kos, Greece

Conditions

Standard policy is non-refundable. Refunds or changes may be considered only if the airport or FastTrack service is closed or unavailable for the booked time; evidence and approval required. Check vendor terms at time of purchase.

Kuwait City, Kuwait

Cancellation window

4h before departure

Conditions

Free cancellation up to 4 hours before departure. Non-refundable after that.

Arrecife, Spain

Conditions

Refunds are not normally provided; exceptions made only if the airport security checkpoint is closed by authorities or if the service cannot be delivered as described. Contact provider with proof within 48 hours for review.

Larnaca, Cyprus

Conditions

Refunds available if cancelled at least 24 hours before the scheduled flight time. No refund for no-shows or cancellations made within 24 hours of the booking time unless exceptions are listed by the seller.

Leeds/Bradford, United Kingdom

Conditions

FastTrack purchases are generally non-refundable. Exchanges or changes may be permitted up to 24 hours before the booked time subject to availability and provider terms.

Tallinn, Estonia

Conditions

Non-refundable within 24 hours of the service start time. Refunds considered if the service is cancelled more than 24 hours before the scheduled flight or if the airport/operator cancels the FastTrack service for operational reasons.

Rome, Italy

Conditions

Refunds permitted if cancelled at least 24 hours before the booked start time. No refund for no-shows or cancellations within 24 hours of the booking. Operational closures (e.g. lane closed for security reasons) may be eligible for refunds or rebooking—contact FastTrack support with your booking reference.

Linz, Austria

Cancellation window

4h before departure

Conditions

Free cancellation up to 4 hours before departure. Non-refundable after that.

Lisbon, Portugal

Conditions

Refund terms are set by the FastTrack provider at booking time — treat bookings as non-refundable unless your booking confirmation states otherwise. Refunds are generally considered if the airport or operator cancels the service.

Liverpool, United Kingdom

Conditions

Generally non-refundable. Refunds or rebookings only in exceptional circumstances (flight cancellation by airline or airport closure) and subject to provider terms.

London, United Kingdom

Conditions

Full refund if cancelled at least 24 hours before travel. No refund for same-day cancellations.

Southend-on-Sea, United Kingdom

Conditions

Full refund up to 24 hours prior to scheduled departure. Non-refundable within 24 hours of departure or for no-shows. Refunds subject to supplier terms.

London, United Kingdom

Conditions

Generally non-refundable. Refunds or rebookings may be available if FastTrack is not delivered due to airport closure or provider cancellation; subject to provider terms and supporting evidence.

Luxembourg, Luxembourg

Conditions

Full refund available if cancelled at least 24 hours before the scheduled validity start time. Non-refundable within 24 hours of the scheduled service time unless service cannot be provided due to airport operational changes, in which case a refund or rebooking will be offered.

Luxor, Egypt

Conditions

Free cancellation subject to airport policy. Check booking confirmation for terms.

Lyon, France

Conditions

Full refund available if cancelled at least 24 hours before scheduled airport entry time; bookings cancelled within 24 hours are non-refundable. Subject to provider terms and exceptional airport security restrictions.

Bratislava, Slovakia

Conditions

Generally non‑refundable. Refunds considered only in cases of airport or airline cancellation of the relevant service or where FastTrack was unavailable despite confirmation. See seller terms for full details.

Luqa, Malta

Conditions

Full refund available up to 24 hours before the booked date. No refund for no-shows or cancellations within 24 hours of the scheduled FastTrack time. Refunds subject to supplier terms.

Manchester, United Kingdom

Conditions

Full refund if cancelled at least 24 hours before travel. No refund for same-day cancellations.

Maputo, Mozambique

Cancellation window

4h before departure

Conditions

Free cancellation up to 4 hours before departure. Non-refundable after that.

Marrakech, Morocco

Conditions

Full refund if cancelled at least 24 hours before scheduled service time. No refund for 'no-shows' or for late arrivals at the Fast Track entrance. Refunds subject to provider processing times.

Marsa Alam, Egypt

Conditions

Full refund if cancelled at least 24 hours before scheduled departure; no refund for missed or late arrivals; subject to provider terms.

Marseille, France

Conditions

Refunds allowed if cancelled at least 24 hours before the booked time. No refunds for no-shows or cancellations within 24 hours of the booked time unless local regulations or provider terms state otherwise. Refunds subject to provider processing times and possible administration fees.

Mahón, Spain

Conditions

Full refund if cancelled at least 24 hours before the booked time. Non-refundable within 24 hours of the booked slot unless the service was unavailable due to airport/authority closure; supporting evidence required.

Miami, United States

Conditions

Free cancellation until booking status changes to activated. Non-refundable once activated.

Milan, Italy

Conditions

Refunds available up to 24 hours before the start time of the FastTrack product; non-refundable within 24 hours of travel unless the service is cancelled by the operator. Full terms provided at purchase.

Bodrum, Turkey

Conditions

Most purchases are non-refundable within 24 hours of the scheduled service. Refunds or rebookings before 24 hours depend on the provider's terms. FastTrack is non-refundable if the service was available but not used due to late arrival.

Ezeiza (serves Buenos Aires), Argentina

Conditions

Full refunds only for provider cancellations or confirmed service disruptions. No refund for late arrival or missed flights. See provider terms for exceptions during airport strikes or force majeure.

Minsk, Belarus

Conditions

Full refund or rebooking offered only if the airport or operator cancels the FastTrack service, or if the buyer cancels within the provider's stated cooling-off period. No refund for late arrival to the FastTrack entrance or if the service is unavailable due to passenger non-compliance.

Casablanca, Morocco

Conditions

No refunds except where required by local consumer protection law. Changes may be accepted up to 24 hours before the scheduled use time subject to availability.

Munich, Germany

Conditions

FastTrack purchases are generally non-refundable. Refunds may be considered in exceptional circumstances or if the service is not available at the time of arrival and documentation is supplied; requests must be submitted with proof at least 48 hours after the scheduled service.

Muscat, Oman

Conditions

No refund for no-shows or unused entitlements unless the product is cancelled within the vendor's cancellation window at time of purchase. Refunds for operational closures may be provided at vendor discretion.

Mytilene, Greece

Conditions

No refunds within 24 hours of the scheduled service start time. Refunds considered for flights cancelled by the airline or if the FastTrack lane was not operational; see provider terms.

Málaga, Spain

Conditions

Full refund available up to 24 hours before the booked date. Non-refundable within 24 hours of travel; exceptions may apply for operator cancellations or terminal closures.

Nanjing, China

Cancellation window

4h before departure

Conditions

Free cancellation up to 4 hours before departure. Non-refundable after that.

Nantes, France

Conditions

Refunds only in exceptional cases (airport closure, cancelled service) and subject to vendor's terms. Changes to flight time after purchase may void the booking; contact vendor to request amendments.

Naples, Italy

Conditions

Refunds are provided only if FastTrack cannot be delivered due to operational reasons (e.g., lane closed) and where the provider confirms the failure. Customers must submit claims with proof of booking and travel within 24–48 hours of the event. Provider-specific exceptions may apply.

Newcastle upon Tyne, United Kingdom

Conditions

Refunds available if cancelled at least 24 hours before the booked flight time. No refunds for no-shows, cancellations within 24 hours, or if FastTrack is unused for reasons outside the provider's control (e.g., late check-in). Check your voucher provider's full terms for exceptions.

Nice, France

Hanoi, Vietnam

Cancellation window

4h before departure

Conditions

Free cancellation up to 4 hours before departure. Non-refundable after that.

Norwich, United Kingdom

Conditions

Not applicable — no FastTrack service sold at Norwich. If a third-party priority service is offered sporadically by an airline or charter operator, refund terms are defined by that operator.

Olbia, Italy

Conditions

Refunds are not normally provided unless the service was not available on the day of travel and a formal claim is accepted. See provider terms for exceptions related to flight cancellations or airport closures.

Oslo, Norway

Conditions

Full refund available if cancelled at least 24 hours before the booked use time. No refund for no‑shows or cancellations within 24 hours unless required by the provider due to airport operational changes.

Palermo, Italy

Conditions

Refunds available up to 24 hours before the service. Non-refundable within 24 hours of the booked time except where FastTrack provider cancels; see vendor terms for full details.

Palma, Spain

Conditions

No refunds for missed flights or late arrivals. Refunds considered only if the airport closes the FastTrack lane or the operator cancels service; subject to vendor terms and evidence. Check the booking vendor's full terms for exceptions.

Paris, France

Conditions

Full refund available if cancelled at least 24 hours before the booked time. Bookings altered within 24 hours are non-refundable; exceptions apply for proven airport closures or flight cancellations (supporting documentation required). Check product terms for arrival immigration refunds, which may vary.

Paris, France

Conditions

Refunds are typically only offered if the service is cancelled by the provider or if you notify at least 24 hours before the scheduled service. Flight changes that alter date/flight may require rebooking through the seller; see full terms at purchase.

Phuket, Thailand

Cancellation window

4h before departure

Conditions

Free cancellation up to 4 hours before departure. Non-refundable after that.

Poznań, Poland

Conditions

Refunds are subject to vendor terms. Typical policy: refundable up to 24 hours before the scheduled flight departure; non-refundable within 24 hours of flight or for no‑shows. If the service is not available on the day due to operational reasons, request a vendor refund or credit.

Saint Petersburg, Russia

Conditions

Refunds available up to 24 hours before the booked start time. Within 24 hours of the booked time, vouchers are non-refundable. Refunds are subject to vendor terms and any applicable administrative fees.

Punta Cana, Dominican Republic

Conditions

Refunds are not available for passenger no-shows. Refunds are issued only if FastTrack service is cancelled by the operator or the airport and cannot be provided for the booked time slot.

Amman, Jordan

Conditions

Refunds considered only if FastTrack lane is closed by airport staff or in case of documented service failure; terms vary and require request within 14 days with supporting evidence.

Rhodes, Greece

Conditions

Bookings are non-refundable within 24 hours of the service. Full refunds are issued only if the FastTrack provider cancels the service or in exceptional operational circumstances. Refer to vendor terms for exact conditions.

Riga, Latvia

Conditions

Full refund if cancelled at least 24 hours before the booked time. No refund for no‑shows or cancellations within 24 hours unless provider exception applies. See booking confirmation for provider-specific terms.

Rome, Italy

Conditions

Full refund provided if cancelled more than 24 hours before the scheduled airport arrival time. No refund for no-shows or cancellations within 24 hours of scheduled departure. Specific supplier terms may vary.

Istanbul, Turkey

Conditions

Generally non-refundable. Refunds or reschedules may be permitted if the FastTrack provider cancels the service or the airport closes security lanes. Check the booking provider's full terms for exceptions.

Salzburg, Austria

Conditions

Refunds are not generally offered. If FastTrack service cannot be provided due to airport closure of the lane or cancellation of the booked service, contact FastTrack support within 14 days; refunds or vouchers may be issued at the operator's discretion.

Pythagoreio / Samos, Greece

Conditions

Full refund if cancelled at least 24 hours before the scheduled FastTrack time. No refund for no-shows or cancellations made within 24 hours of the booked time. Refunds subject to proof of purchase and original payment method.

Sandefjord, Norway

Conditions

Full refund if cancelled more than 24 hours before scheduled departure. No refund within 24 hours of departure except in cases of airport closure or carrier cancellation; refunds processed to the original payment method.

Santiago de Compostela, Spain

Conditions

Bookings are generally non-refundable. Refunds or rebookings may be permitted if the FastTrack provider or AENA cancels the service, or in the case of full airport closure; evidence required. Changes should be requested at least 24 hours before the booked time where possible.

Santorini (Thira), Greece

Conditions

Not applicable for JTR as no airport-wide FastTrack product is sold. Refund policies for airline-provided priority services are set by each airline.

Sarajevo, Bosnia and Herzegovina

Conditions

Generally non-refundable. Full refunds only issued if the operator cancels the FastTrack service or if usage is impossible due to airport closures. Check provider terms for time-limited cancellation windows; some third-party resellers may offer refundable options with specific conditions.

Seville, Spain

Conditions

Full refund available if cancelled more than 24 hours before the service start time. Non‑refundable within 24 hours of the scheduled security time. Exceptions apply for documented airport closures or official cancellations.

Singapore, Singapore

Conditions

Full refund if cancelled at least 24 hours before travel. 50% refund for cancellations within 24 hours.

Skiathos, Greece

Conditions

Generally non-refundable. Some vendors may allow rescheduling or credit if notified at least 24 hours before the service time; check the booking provider’s full terms.

Skopje, North Macedonia

Conditions

Non-refundable by default. Refunds or re-booking considered only if the service is unavailable on the day or cancelled by the operator; customers must contact FastTrack customer service within 24 hours of the scheduled service. See full terms at purchase.

Southampton, United Kingdom

Conditions

Full refund if cancelled at least 24 hours before travel. No refund for same-day cancellations.

Cairo, Egypt

Cancellation window

4h before departure

Conditions

Free cancellation up to 4 hours before departure. Non-refundable after that.

Split, Croatia

Conditions

Non-refundable. Refunds or credits may be considered if the airport or operator cancels the FastTrack service; changes to bookings are subject to provider terms. Check your booking confirmation for exact conditions.

Stavanger, Norway

Conditions

Full refund available up to 24 hours before scheduled departure. No refunds within 24 hours of departure unless FastTrack lane was closed or the service was not provided; in that case a refund or credit will be considered on presentation of evidence.

Stockholm, Sweden

Conditions

Full refund if cancelled more than 24 hours before the booked date/time. No refund within 24 hours of the service unless the provider cancels or the airport closes the priority lane.

Nyköping, Sweden

Conditions

No refunds within 24 hours of the booked time slot. Refunds or rebookings only granted for documented exceptional circumstances at the discretion of the seller.

Stuttgart, Germany

Conditions

Standard purchases are non-refundable. Refunds may be considered if the service is unavailable due to airport closure or if FastTrack is cancelled by the operator — supporting evidence required. Check vendor terms at time of purchase.

Bangkok, Thailand

Conditions

Free cancellation until booking status changes to activated. Non-refundable once activated.

Westerland (Sylt), Germany

Conditions

No FastTrack sales to refund at this location. For other paid services (parking, handling) refer to the individual provider's terms.

Ho Chi Minh City, Vietnam

Cancellation window

4h before departure

Conditions

Free cancellation up to 4 hours before departure. Non-refundable after that.

San Cristóbal de La Laguna, Spain

Conditions

Refunds handled case-by-case. No refunds for missed flights or airport/weather-related disruptions. If FastTrack service is not available on the day due to airport restrictions, contact the point of purchase for a refund within 14 days.

Granadilla de Abona (Tenerife), Spain

Conditions

Bookings are generally non‑refundable. Refunds or reissues are considered only if the FastTrack lane is closed by airport operations, if the booking was not delivered correctly, or under exceptional circumstances — contact customer support with evidence. Check terms at purchase.

Thessaloniki, Greece

Conditions

Standard bookings are non‑refundable. Refunds or exchanges may be considered if FastTrack lane is unavailable due to airport operational decisions or if the booking is cancelled at least 24 hours before scheduled use; see full terms at point of purchase.

Tirana, Albania

Conditions

Refunds are not generally available for voluntary cancellations. Full or partial refunds will only be considered if the FastTrack service was not delivered by the operator. To request a refund, submit a claim within 48 hours of the scheduled flight with your booking reference and evidence of non-delivery. Customer cancellations made more than 24 hours before the service may be considered for a partial refund depending on the specific product terms.

Tokyo, Japan

Conditions

Refunds permitted up to 24 hours before the booked service time. After this window purchases are non-refundable except when the service is unavailable due to airport operational changes (full refund or voucher provided). See full T&Cs at booking.

Novosibirsk, Russia

Conditions

No refunds for missed or unused bookings except where the FastTrack provider fails to deliver the service or the airport closes the priority lane. In those cases refunds or vouchers will be processed if requested within 7 days and evidence provided.

Toronto, Canada

Conditions

Full refund if cancelled 24 hours or more before the booked date/time. No refund for cancellations made within 24 hours of the booking start time unless the product description specifies otherwise. Subject to provider terms.

Toulouse, France

Conditions

Full refund offered if cancellation is requested at least 24 hours before the scheduled departure time. No refund for no-shows or cancellations within 24 hours of departure unless the provider's terms state otherwise.

Treviso, Italy

Conditions

Full refund available if cancelled at least 24 hours before the scheduled FastTrack booking time. No refund for no-shows or cancellations within 24 hours unless otherwise required by local consumer law. Subject to supplier terms.

Trieste, Italy

Conditions

Refunds are only issued if the airport cancels the service for the scheduled period or in case of demonstrable service failure. Check provider terms for specifics; vouchers are non-refundable within 24 hours of the flight.

Tromsø, Norway

Conditions

Generally non-refundable. Refunds may be issued if the FastTrack lane is unavailable due to airport closure or planned suspension; contact provider with proof. Changes permitted up to 24 hours before the booked slot subject to availability.

Trondheim, Norway

Conditions

Full refund if cancelled at least 24 hours before the scheduled service. No refund for cancellations made within 24 hours of the booked time unless the operator cancels or the service is unavailable.

Turin, Italy

Conditions

Non‑refundable in normal circumstances. Refunds considered only if the FastTrack lane is closed by the airport and no alternative priority lane is offered; requests must be made within 48 hours with proof of purchase and evidence of service unavailability.

Valencia, Spain

Conditions

Bookings are generally non-refundable. Some providers allow cancellations with full refund if made at least 24 hours before the scheduled start time; check your booking confirmation for specific terms.

Vancouver (Richmond), Canada

Conditions

Refunds available if cancelled at least 24 hours before the scheduled date/time of the FastTrack service. No refund for no-shows or missed usage after the scheduled time; special circumstances handled case-by-case with supporting documentation.

Vienna, Austria

Conditions

No refunds except where the service is unavailable due to airport closure or prolonged lane closure confirmed by airport/partner. Refund requests must be made within 14 days with proof of purchase and flight disruption documentation.

Vigo, Spain

Conditions

Refunds available if the service is cancelled at least 24 hours before the booked time or if the airport suspends FastTrack operation on the booked date. Refunds exclude payment provider fees and may take 5–10 business days to process.

Vilnius, Lithuania

Conditions

Service purchases are non-refundable. If the airport or operator cancels FastTrack access for your booked time, you will be offered rebooking for another available time or a credit. Check terms at point of purchase for exceptions.

Prague, Czech Republic

Cancellation window

24h before departure

Refund timeframe

Typically processed within 7–14 business days depending on the vendor and payment processor

Conditions

Refund rules differ by vendor. A common arrangement is a full refund for cancellations made at least 24 hours before the booked slot; later cancellations are often non‑refundable or subject to vendor terms.

Warsaw, Poland

Conditions

Non-refundable except where required by consumer law or if FastTrack is cancelled by the provider; partial refunds considered if service is not available at the booked time and no suitable alternative is offered.

Nowy Dwór Mazowiecki (serves Warsaw), Poland

Conditions

Full refund if cancelled at least 24 hours before travel. No refund for same-day cancellations or no-shows.

Weeze, Germany

Conditions

No product sold, so no refunds apply

Wrocław, Poland

Conditions

Refund and cancellation terms vary by seller. Typical provider policy allows a full refund if cancelled at least 24 hours before the travel date; within 24 hours most bookings are non‑refundable. Always check the specific terms shown at purchase.

Yerevan, Armenia

Conditions

FastTrack purchases are non-refundable except where the service is cancelled by the provider or the airport. In documented cases of service unavailability or major schedule changes, refunds or rebookings may be offered—contact customer support with your booking reference.

Ålesund, Norway

Conditions

Products sold by third parties or airlines for occasional priority access are generally non-refundable. Refunds may be considered if the service is unavailable due to airport operational changes; check vendor terms.