Privacy Policy
How we collect, use, and protect your personal data when you use our services.
Last updated: March 2026
Advanced Travel Technologies Ltd. ("we", "us", "our"), trading as fasttrack.flights, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, use our app, or purchase our services.
We are registered in England & Wales (Company No. 9555646) with our registered office at 80 Cheapside, London EC2V 6EE, United Kingdom.
1. Information We Collect
We may collect the following types of personal data:
- Identity Data: Name, email address, phone number.
- Booking Data: Airport, travel date, number of passengers, booking reference.
- Payment Data: Payment card details (processed securely by our payment provider — we do not store full card details).
- Technical Data: IP address, browser type, device information, operating system, referring URLs.
- Usage Data: Pages visited, features used, time spent on the site, and other analytics data.
- Communication Data: Any information you provide when you contact us, including via email, chat, or phone.
2. How We Use Your Information
We use your personal data for the following purposes:
- To process and fulfil your FastTrack pass purchases.
- To send you booking confirmations, pass delivery, and travel-related notifications.
- To provide customer support and respond to your enquiries.
- To improve our website, app, and services.
- To send marketing communications (only with your consent — you can unsubscribe at any time).
- To comply with legal and regulatory obligations.
- To detect and prevent fraud.
3. Sharing Your Information
We may share your personal data with:
- Airport Partners: To fulfil your FastTrack pass and grant access to the security lane.
- Payment Processors: To securely process your payment transactions.
- Service Providers: Third parties who assist us with hosting, analytics, email delivery, and customer support (e.g., Zendesk, Google Analytics).
- Legal Authorities: When required by law, regulation, or legal process.
We do not sell your personal data to third parties.
4. Cookies
Our website uses cookies to improve your browsing experience, analyse site traffic, and personalise content. We use a cookie consent management platform (Cookiebot) to allow you to control your cookie preferences.
For detailed information about the cookies we use, please see our Cookie Policy.
5. Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
- Right of Access — Request a copy of the personal data we hold about you.
- Right to Rectification — Request correction of inaccurate or incomplete data.
- Right to Erasure — Request deletion of your personal data ("right to be forgotten").
- Right to Restrict Processing — Request that we limit how we use your data.
- Right to Data Portability — Request your data in a structured, machine-readable format.
- Right to Object — Object to processing of your data for certain purposes, including direct marketing.
- Right to Withdraw Consent — Where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, please contact us at contact@fasttrack.flights.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Booking data is typically retained for up to 6 years for legal and tax compliance purposes. Marketing data is retained until you unsubscribe or request deletion.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption of data in transit (TLS/SSL), secure payment processing, and access controls.
8. Children's Privacy
Our services are not directed at children under 16. We do not knowingly collect personal data from children under 16 without parental consent. If we become aware that we have collected data from a child under 16 without appropriate consent, we will take steps to delete that data.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "last updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Advanced Travel Technologies Ltd.
80 Cheapside, London EC2V 6EE, United Kingdom
Email: contact@fasttrack.flights
Phone: +34 697 96 59 86