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Meet and Greet

A personal airport assistant who escorts you from kerb to gate (or gate to kerb).

Meet and Greet is a paid concierge service in which a dedicated airport assistant meets the traveller and escorts them through check-in, security, and immigration (departures) or from the gate through immigration and baggage claim (arrivals). Often paired with fast-track lane access.

Also known as

  • airport concierge
  • vip meet and greet
  • vip assistance
  • personal escort
  • airport escort service

Related terms

  • Fast Track Security — A dedicated airport security lane that lets travellers bypass the standard queue for a fee.
  • Fast Track Immigration — A paid expedited lane through passport control / border check on arrival or departure.
  • Airport Lounge Access — Paid or membership-based entry to a private airside lounge with seating, food and Wi-Fi.